Twenty is an affordable, open-source CRM platform backed by Y Combinator, designed to adapt to various business workflows and manage customer relationships. It features customizable workspaces and fields, powerful GraphQL and REST APIs, and the ability to model data with custom objects. Soon, it will connect with external data sources like Postgres and Stripe. Its functionalities include task management through Kanban views, rich note-taking, and shortcut navigation. The platform is GPL-licensed, ensuring users own the software rather than renting it. A community-driven project, Twenty is secure, privacy-focused, and offers a modern alternative to traditional CRMs like Salesforce or HubSpot.

Twenty

Open-source CRM platform, customizable, affordable, data management, Y Combinator-backed.

CRMs

Relate is a customer relationship management (CRM) platform designed specifically for B2B SaaS startups. The software helps manage customer interactions and sales activities by tracking prospective and current clients, managing pipelines, and handling sales cycles. It streamlines the sales process and helps accelerate the sales pipeline, allowing teams to engage in sales opportunities collaboratively. The platform includes features like simple UI, integrating with other tools in the go-to-market stack, and providing insights on customer health and renewals. Relate's CRM focuses on usability, essential features, and fostering team collaboration. It's backed by Y Combinator and emphasizes retention through customer success functions.

Relate

CRM platform streamlining B2B SaaS startups sales and customer success.

Clay is a relationship management platform designed to consolidate personal and professional contacts in one place, providing automatic updates and integrations with communication tools. It saves time by assisting users in remembering important details, setting reminders, and generating prompts for reconnection without social media distraction. Clay features contact importation, information enrichment, and notes, working seamlessly with email, calendars, and even text messages. The platform is praised for its thoughtful design, user-friendly interface, and effective use of AI. Clay aims to enhance productivity and networking through a comprehensive suite of tools to manage relationships effectively.

Clay

Clay manages and automatically updates personal and professional relationships.

Attio is a customizable CRM platform designed for businesses seeking a data-driven approach to manage customer relationships. It offers a dynamic reporting system, allowing teams to dissect data in various ways. With its flexibility, users can build a CRM that aligns perfectly with their business needs, workflows, and data processes. Features include automatic contact updates, a lightweight Chrome extension, deep contact insights, and streamlining through customizable shortcuts and filters. Attio also emphasizes security with industry-standard certifications and scales effortlessly, making it suitable for both startups and established businesses who require a CRM that adapts to their growth.

Attio

Flexible, customizable CRM platform that enhances business relationship management workflows.

Folk is an all-in-one CRM platform designed to streamline relationship management across various aspects of business. It centralizes contacts in one location, enabling efficient communication and deal closures. The tool optimizes email correspondence to ensure higher engagement rates, eliminating redundant tasks like copy-pasting. Folk seamlessly integrates with critical business workflows, offering a comprehensive approach to managing customer relationships. Their platform boasts high ratings on the Chrome Store and Product Hunt, underscoring its utility and user-friendly nature. Moreover, folk emphasizes Google-grade security to protect sensitive data. Free tools are also available, making it an accessible option for businesses of any size.

folk

All-in-one CRM tool consolidating contacts, closing deals, enhancing outreach.

Endear is a retail marketing platform empowering businesses to use customer data for personalized campaigns via text, email, and live chat, enhancing both online and in-store sales. It aids in organizing data, fostering customer relationships, and scaling growth. The platform provides tools for retailers to personalize interactions, increase loyalty, and drive customer engagement, along with seamless integrations for a robust CRM. Analytics features enable tracking of sales performance across stores. Users typically witness a substantial return on investment very quickly, including increases in average order value and purchase frequency, backed by success stories from established brands.

Endear

Endear boosts sales through personalized, data-driven, multi-channel retail marketing.

Zendesk is a service-first CRM company offering a comprehensive customer service solution. They enable businesses to improve their customer experiences with AI-powered quality assurance and service features. Zendesk’s platform is adaptable and designed for any business size, aiming to foster lasting customer relationships through efficient support tools. Their services include ticketing, live chat, knowledge base, and automation. Additionally, Zendesk offers analytics and workforce management tools to enhance customer support operations. The acquisition of Klaus further bolsters their AI capabilities. They promise a solid return on investment with significant cost-saving features embedded within their platform.

Zendesk

Zendesk provides complete customer service solutions with support features.

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